We recently discovered a plugged exterior drainage line running down the side of our house and out under the driveway. After being unable to resolve the problem ourselves, we called Drainworks plumbers. The telephone response was polite, informative and professional. Within 90 minutes (on a Sunday no less) a technician arrived, explained the procedure and [...]

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I live in an old house and our basement shower drain backed up when the main floor toilet was flushed. My first experience was with a company endorsed by a television celebrity. Perhaps it was the unprepossessing appearance of my house (or of myself), but the rather brusque technician seemed anxious to leave as soon [...]

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Our storm drain backed up and flooded our basement with a recent thunderstorm we had here in Toronto. I called DrainWorks plumbers from Toronto on Monday AM and they said that they could have a technician over to my place in the afternoon. Mike Dunn arrived Monday afternoon, earlier than promised, and diagnosed the problem [...]

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I spoke to William from Drainworks Plumbers in Toronto when our bathtub drip became a serious issue with hot water running non-stop. William did not have an appointment available for a few days but he called back with a new appointment that afternoon, that is, after making a few calls without my prompting. Chris Leger [...]

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We met with Mike from Drainworks two days ago regarding a clogged drain. Mike quickly assessed the situation and determined that it was likely an issue with the P trap that was put in when the house was built, nearly 100 years ago. This had been a recurring issue for us. He presented our options [...]

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