Plumbing Services
What to expect
from our plumbers
- Our plumbers will arrive on time as planned, in a fully stocked vehicle and ready to do the job.
- Each plumber we employ holds a current and valid Certificate of Qualification (Licence) in addition to several years or more experience beyond the minimum requirements for their certificate, including
manufacture oriented and industry specific training.
This means it will not be an under qualified apprentice doing the work or worse yet, a non licenced handy man.
- Every DrainWorks®
plumber has undergone a thorough reference and character check, including a criminal background check before they ever put
on one of our uniforms.
- Our plumbers take the time to listen carefully to your explanation of the problem
to help them better understand and assess the situation.
- Our plumber will explain any recommended solution
fully and will submit it to you in writing. This means you will have the price of the job in writing before we begin, taking away the surprises and guess work out of
plumbing repairs.
- Our licenced plumber quickly gets the job done right - the first time! We bring a
mobile warehouse with us to each job allowing us to get almost every
imaginable job done right on the spot.
- With your approval, our licenced plumber will offer
you a complimentary plumbing inspection upon completion
as part of the service call. It's a $150 dollar value,
and if you decide you want it, we are happy to provide
it without charge, right on the spot.
- The work area in your home is fully cleaned -
including washing the floors - before we leave. Your
place is made spotless once the work is completed.
- DrainWorks® documents all work that is done and follows up to ensure everything is to your satisfaction. Reports are archived for future reference.
- DrainWorks® offers a 100% Satisfaction Guarantee on
all plumbing work that we have done. If a plumbing
repair fails in the first year, we will repair it again
absolutely free. This is in addition to
Terry's Promise.