Ryan Brown in Toronto: Our main house drain was backed up and starting to flood the basement. Drainworks came by in about an hour on a Sunday afternoon, the technician was professional and explored all the options to resolve the issue, and was open with the pricing on all options. In the end we just needed to get snaked and we have roots in the outside pipe. They were quick, careful with the carpets, and made certain we were satisfied and all the drains were working. Quick, effective, and hones work, all I was looking for.