Toronto Plumbing Services
What to expect
from our plumbers
- Our plumbers arrive on time as planned, fully stocked and ready to do the job.
- Each plumber we employ holds a current and valid Certificate of Qualification (License) in addition to several years or more experience beyond the minimum requirements for their certificate, including manufacture oriented and industry specific training. No under qualified apprentices or non-licensed handy men on our team.
- Every DrainWorks® plumber has undergone a thorough reference and character check, including a criminal background check before they ever put on one of our uniforms.
- Our plumbers take the time to listen carefully to your explanation of the problem.
- Our plumbers explain all possible solutions fully and submit them in writing on official company stationary. You will have the price of the job in writing before we start, eliminating any surprises or guesswork.
- Your time is not to be wasted, so our licensed plumber quickly gets the job done right - the first time! We bring a mobile warehouse with us to each job allowing us to get almost every imaginable job done right on the spot.
- With your approval, our licensed plumber will offer you a complimentary plumbing inspection upon completion as part of the service call. It's a $150 dollar value, and if you decide you want it, we are happy to provide it without charge, right on the spot.
- The work area in your home is fully cleaned - including washing the floors - before we leave. Your place is made spotless once the work is completed.
- DrainWorks® documents all work that is done and follows up to ensure everything is to your satisfaction. Reports are archived for future reference.
- DrainWorks® offers a 100% Satisfaction Guarantee on all plumbing work that we have done. If a plumbing repair fails in the first year, we will repair it again absolutely free. This is in addition to Terry's Promise.