We Fix it Right the First Time – We moved into our 1920s-era semi-detached house about five years ago and have had fairly regular back-up issues, usually after heavy rainfalls. The worst was after a summer storm a couple of years back and we had six inches of water in our (thankfully unfinished) basement. Being new homeowners (and not knowing any better) we would call Roto-Rooter to snake the drains, but the problem always came back.

In September, after a friend recommended Drainworks, we had them come by to snake the drain. Boy, were these guys a step above our expectations. Not only were they on time, they explained the likely problem – the trap near the front of the house – and gave us an estimate. We didn’t go through with it then, but we just had a much more unpleasant backup this past week. Sewage. So we called again, and Armando came by and was an absolute pro. We knew we had to get the work done, and he and his team were terrific.

As it turns out, our trap had basically disintegrated – the guys just had to pick up the pieces after they dug. No wonder we had problems. It’s a sad state in the world of contracting when folks who do what they say they’ll do, at the price they say, are the superstars, but there you go. When we get our basement finished we’ll be calling these guys first to take out the rest of our clay pipes.

We Fix it Right the First Time –

Recommended 100%. ~ by LG, in Toronto.

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