Double Flooding of Basement Drains – We had flooding from the basement drains located in the cold storage pantry & in the furnace room. My husband checked things through & realized that we needed to get someone in to locate the blockage. He called DrainWorks & they responded within a few hours of our phone call. We were given a time frame & DrainWorks called a second time to narrow down their arrival time. They (Mike & Eric) arrived on time, which we appreciate. They explained what they were going to do & showed us what was happening both from within the camera snake of the pipes & from outside where the blockage was. They were very courteous & respectful & thoughtful & they provided explanations.

They even wore booties on their shoes & they put booties on the wheels of the machine before they took it down to the basement. They told us the cost up front for the things that they had to do as the work proceeded (camera & snake costs). For the quality of the work that was done, the price was quite fair & we truly appreciated their help. They also made suggestions to us for followup with the City of Toronto. Thank you Mike & Eric for your help!

Double Flooding of Basement Drains:

Customer Review by Linda & Bogdan from Toronto.

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