Plumbing Review by T Watts from Toronto:
Plumbing Reviews – “We had a blocked floor drain over the holidays. We were a bit dismayed as we’d had drain repairs done in 2004 by another company. However, the previous job only replaced a bit of clay pipe and now 8 years later we had the adjacent area blocked with tree roots again. What was worse is that it was near our newly renovated basement bathroom that I’d spent a lot to have done 2 years ago… so I was pleased that DrainWorks dug holes on either side of the new bathroom and replaced the clay sewage pipe by tunneling underneath and not damaging my new bathroom. I found the job expensive, but I have no real comparator as to whether I paid too much, but extrapolating from 8 years ago when i paid 3,000 to another company for a very small segment fixed, I decided the price was fair. We needed to get this done fast, as other renovations had been booked. They worked straight through for 4 days including all day Sat/Sun with a team of 4 drain plumbers and completed the inside work in the first 2 days. They left the work area very clean and did their best to restore our lawn after the outside excavating, so it will look ok until we reseed in spring. All in all they were a polite and efficient and highly professional team and I would use them again.”
Plumbing Review by Jonathon from Toronto:
“We had flooding through our basement drain over the holidays. Searched online for various plumbers in Toronto and found Drainworks. There already had lots of positive reviews so I decided to call them up. They sent Matt over to investigate and resolve. He was punctual, professional, and a very good communicator in my opinion. He took his time to diagnose the problem and looked for the root cause rather than just an easy fix. He took the time to explain his actions and walk us through his logic. In the end, he was able to provide a written report with diagnosis and recommendation. Most importantly, he did not perform and charge us for services that were not needed for our situation. DrainWorks definitely exceeded my expectations.”
Remember, we always appreciate positive reviews as well as constructive criticism. We invite you to see what people are saying about us before you use our service, and we also hope that you might also share your feedback about your experience with us once we complete a job for you!
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