Featured Reviews: Drain Back-Up Fixed in the Nick of Time

June 13th, 2013 · No Comments · by

We at DrainWorks are a “customer-first” company. So naturally, reviews mean the world to us. Here are a couple of our most recent customer reviews that we would like to share with you from HomeStars.com.

Efficient, Effective, Professional All-Round Plumbing Service

DrainWorks replaced the water supply line from the city connection to our water meter. Later they needed to come and replace the sewer drain from just inside the house to the city line. At the same time they added a backwater valve to prevent the city sewer from backing up into our house. They acquired the necessary permits and made the arrangements for the City inspections.

The DrainWorks staff were professional in every way and provided great service at a fair price. We checked a few other contractors and all their prices were higher. They were great at explaining what he was going to do and why. They responded to our plugged drain within minutes. They started and finished the work when they said they would. I highly recommend them to anyone looking for a plumber.

– Sarah Chambers from Hamilton
Drain Back-up Fixed in the Nick of Time

drain snakingWow! I experienced my first drain blockage…Not a pleasant site on all accounts. DrainWorks was the first company that called me back after I sent quite a few panicked emails on Saturday night. William called me back first thing Sunday, he sent someone out that morning!!! Matt came to check things out, he took his time to explain what was happening, he explained it 2-3 times so that I could understand the process. He snaked my drain at no cost, gave me a very good quote and essentially kept his word on all accounts.

They came today to do the work. I met Armando, again, very impressed with the plumbers. Took the time required to make sure things were done right. The men doing the dig were careful, considerate of my property…besides the 2 new clean-outs, you can’t tell where they worked. Matt came back that night to do a thorough inspection, again taking time to make sure I knew what was going on. My experience was great. Thanks to everyone at DrainWorks….I hope that I don’t need to call you again, but you can be sure that you will be the first call I make if I run into trouble in the future. Thanks again!!

– Cristina Lucarini from Toronto

Thanks for reading, and next time you have a plumbing problem or drain backup, you know who to call!

– DrainWorks

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Tags: Drain Excavation · Drains · Featured Reviews · Loyal Customers · Plumbing · Why DrainWorks?

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