Featured Reviews: “Frozen Pipes and Flooded Basements – Punctuality Matters”

January 10th, 2014 · No Comments · by

We at DrainWorks are a “customer-first” company and we stake our name on being the plumbers Toronto trusts. So naturally, reviews mean the world to us. Here are a couple of our most recent customer reviews that we would like to share with you from HomeStars.com.

Super review fun time

Basement Flood

The plumber was very professional and laid out all the possibilities beforehand. I like the fact that they aren’t commissioned based and I didn’t feel like I was being sold extras. They also were punctual and called before arrival.

Mark Iozzo from Toronto
Thawed Frozen Pipes

Woke up this chilly morning with frozen kitchen pipes. Called DrainWorks, was instantly connected to the main dispatcher. He was friendly and told me he would call back soon once he figured out timing. About an hour later, I received a call that a plumber would indeed be able to make it to me today with a fairly wide timeframe (to be expected on a day like today). About an hour into the start of the timeframe, he called and said the guy would be here in 30. The plumber Armando arrived, was polite, friendly, took his boots off without asking and was able to answer all of my questions with candor. He was able to unfreeze my pipes in record time after taking all the necessary precautions and warnings of potential issues. Great service and would not hesitate to call again.

Graeme Jennings from Old Toronto

Thanks for reading! Whenever you need Toronto plumbers, remember that we’re ready for your call, anytime of day at 416 486 0000.

– DrainWorks Team

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Tags: Customer Service · Emergency Response · Featured Reviews · Frozen Pipes · Loyal Customers · Toronto Plumbers · Uncategorized · Why DrainWorks?

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