Basement Waterproofing – Toronto Customer Reviews

April 25th, 2014 · No Comments · by

We at DrainWorks are a “customer-first” company. So naturally, reviews mean the world to us. Here are a couple of our most recent customer reviews that we would like to share with you from HomeStars.com.

Super review fun time

Outside Basement Wall Waterproofing
One foundation wall in our 120 year old home has always leaked a bit during heavy rains but in the big storm of 2013 the wall suffered major damage plus the concrete window well partially crumbled. DrainWorks had to contend with a lot of groundwater plus discovery of a fieldstone foundation below ground level. Tough job but completed to my satisfaction. Excellent communication of what was to be done as well as a heads up each time new issues arose; extra work was required but always explained and approved by me beforehand.

John Gribben from Toronto
Drains/Waterproofing
The team at Drainworks have always been a pleasure to work with. We had used them several times in the past for small jobs and they were always prompt, helpful and reliable. Most recently, we called them in to waterproof our basement after a flood. What initially appeared to be a straightforward job ended up becoming very complicated due to some structural issues unrelated to Drainworks that we uncovered when they started digging. Frank, their project manager, was a patient and very helpful resource through the entire process, helping us weigh the pros-and-cons of their continued work and assisting us in making informed decision about our project. Once our go-forward plan was determined, the Drainworks team worked very diligently to complete the work and get us back on schedule. I am happy to recommend Frank and his team and would certainly call Drainworks again in the future.

BL from Toronto
Quality Waterproofing at a Great Price
We were extremely impressed with some waterproofing work we did with Drainworks recently. Our contact Frank walked us through a thorough analysis of the work that needed to be done, and his knowledge behind the work really made us comfortable in our choice. He gave us a few days to shop around, but we knew right off the bat that we would go with Drainworks. The work was started quickly which was very important to us with the degree of damage done to the house. The team that came to work on our home were extremely timely and efficient. They also did a thorough review of the work after it was done. I would highly recommend DrainWorks for anyone in need of waterproofing or plumbing services.

Nevin and Safia from Toronto

 

DRAINWORKS FAVOURITE 4We are always happy to see customers appreciate our Toronto plumbers for the things that matter most to us in customer service – like being knowledgeable, courteous, punctual, and never up-selling you for our own commission.

That’s the DrainWorks advantage.

In fact, we’ve started a new tradition here at DrainWorks where we ask customers to write down “their favourite thing about DrainWorks” on this board. And here’s the first one!

 

 

Thanks for reading!

– DrainWorks Team

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Tags: Customer Service · Featured Reviews · Waterproofing

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