Featured Reviews: “Professionals Who Care About Their Customers”

July 7th, 2014 · No Comments · by

At DrainWorks, we take pride in our status as the best plumbing company in Toronto, driven by our exceptional customer satisfaction rate and commitment to timely, quality service. This is reflected by our great reputation within the industry and the thousands of excellent reviews our clients have left for us online.

We’ve highlighted just a few of these recent testimonials from our customers in this latest Featured Reviews post.

DrainWorks Reviews

Our first review comes from Google+ user Kev:

Phil was the plumber that Drain Works sent and he was fantastic. He was extremely professional and courtesy when explaining what he was doing, why he was doing it and the up front cost associated with it. He made a confusing and a slightly scary situation a walk in the park. I absolutely would recommend his and Drain Works services to anyone. Such a great experience!

Next, here are some comments from Christine, who had high praise for our technician’s cleanliness, punctuality and service. As this review shows, when you find yourself in a jam, you can always count on DrainWorks.

I recently had the bad luck of a kitchen sink backup while visiting my mother in Toronto, a mere 3 hours before a dinner party. I had never had a drain backup before, so I went online and after checking their site, and all of the great reviews, I took the plunge and called DrainWorks.

Luckily, I made the right decision! From the moment I called, I was put at ease that I was in the hands of professionals who care about their customers. Their dispatcher assured me they would have someone over within an hour (which they did). Armando, their technician came, put shoe covers on his boots, laid cloths down, to keep the floor clean, and went to work. He worked diligently, and soon enough, the sink was flowing again!

Disaster averted!

I can’t thank DrainWorks and Armando enough for their efforts and quality of service.

Here are some comments from Anita and Gareth, who are repeat customers, and say they will depend on DrainWorks for all their future plumbing needs.

This is our second time hiring Drainworks. They are professional, prompt, polite and get the job done right. They stopped water leaking into our basement, dug around our foundations, waterproofed, installed new weeping tiles, backfilled all in few days.

They also jackhammered into our basement concrete floor to do drain repair, and at the end of the work did an excellent clean-up, leaving our storage room floor cleaner than when they arrived.

We would hire them again for sure for any drain or plumbing needs. Thanks so much!

Finally, here is a recent review from HomeStars, a home improvement review site. DrainWorks is the most-reviewed company on the website and we currently have a 9.5/10 rating from almost 1300 reviews.

Complete sewer pipe replacement and backwater valve install
Excellent service from start to finish. Armando took the time to explain the work in detail, making sure there was no confusion. Extremely impressed with the workmanship and the focus on keeping the working areas isolated from the rest of the house. 1-time transferable life-time warranty also a huge plus. Will definitely call DrainWorks again for any future projects.

– Chris in East York

It’s not just online reviews that back up our commitment to quality service and value. We’ve twice been named Toronto’s best plumbers by Toronto Life Magazine and have received a Consumer’s Choice Award 13 years in a row for drain plumbing excellence in the GTA.

All of our plumbers and drain technicians are fully licensed and salaried, so they’ll never try to upsell you for a higher commission. Best of all, we’re always on-call, so wherever you are in the Greater Toronto Area, DrainWorks has you covered. We look forward to serving you!

Thanks for reading,
The DrainWorks Team

 

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Tags: Drains · Featured Reviews · Plumbing · Toronto Plumbers · Why DrainWorks?

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