Why We’re Toronto’s Favourite Plumbing Company

August 19th, 2014 · No Comments · by

We know that there are plenty of options out there when choosing a plumber in Toronto. That’s why at DrainWorks, we do things a little differently than many other plumbing companies, and we’re proud of what sets us apart from the rest.

It’s always rewarding to see that our commitment to service is appreciated by our customers. With that in mind, we thought we’d take the opportunity to share what some of our happy customers are saying about us.

First up, here’s Natalie. Her favourite thing about DrainWorks is our knowledgeable and personal staff:

DrainWorks Favourite 9 - Natalie

Next up, we have Jack. He likes that our staff is efficient and knowledgeable, quick, attentive to detail, and in his own words, super organized and tidy. Couldn’t have said it any better ourselves, Jack!

DrainWorks Favourite 10 - Jack

This next customer liked that our staff clearly answered all her questions, and walked her through the process.

DrainWorks Favourite 11

You’ll notice that a common theme throughout these customers is the praising of our staff. We believe that’s a reflection on not only the quality of our plumbers and technicians’ work, but also on the quality of people that they are. We use only full-time, salaried employees, with years of experience under their belts. While other plumbing companies use sub-contractors and freelance workers, our employees don’t work on commission, so they never pressure our customers into services that they don’t require.

With all the choices out there, we recognize that reputation is everything in the plumbing and drain business. It’s great to see this feedback from the “front lines”, and it’s also rewarding to know that we’re the most reviewed plumbing company on HomeStars.com. In fact, we recently received review #1300 on that site, and maintain a stellar 9.5/10 rating. If that’s not enough, we’ve received a Consumer’s Choice Award for 13 years running in the category of Drain Plumbing Excellence.

A special thanks to all of the customers in this post!

Thanks for reading,

The DrainWorks Team

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Tags: Customer Service · General Interest · Toronto Plumbers · Why DrainWorks?

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