Featured Reviews: ”Would Definitely Use Them Again.”

January 6th, 2015 · No Comments · by

It’s hard to believe how quickly time flies by, but DrainWorks will be celebrating its 20th year in business in 2015. We believe that our longevity is a real testament to our ongoing commitment to the core values that we operate with — and our ongoing commitment to being the best plumbing company in Toronto.

DrainWorks has accumulated over 1300 reviews from our customers on the website HomeStars.com. Every once in a while, we like to have a look back at some of the latest reviews that have been posted on the site and share some of the different ways that DrainWorks stands out.

Here are our latest Featured Reviews:

Toronto Plumbing Reviews

 

First up, here’s one example of how we came through in the clutch, fixing up a mess that another person had left. Read all about it:

Backwater valve/replacement of sanitary pipe 

The previous contractor we hired to install the backwater valve botched the job and left us for the whole weekend with no sewer services. I called Drainworks on Sunday afternoon. Armando from Drainworks called me back within the hour and showed up on Monday morning. Within half an hour, he got the sewer pipes flowing again. Along with the backwater valve installation, we decide to also replace pipes outside where some tree roots start getting inside as well, as some clay pipes inside. The job was done professionally with minimum disruption. Armando and his crew are top notch and I would fully recommend Drainworks to anyone. Do not forget to use the coupon readily available on their web page.

Tuan from Toronto

Next up, here’s an example of how, sometimes, what seems like a minor fix is actually a sign of a much larger issue. In those instances, you can be sure that we’ll keep you in the loop every step of the way, like we did for our recent customer, Dennis:

Drain Pipe Replacements  

What, we thought, started out as a simple blockage turned into a massive project that required digging up a portion of our basement and front lawn. While the extent and cost of the project was daunting, to a man, the people from Drainworks Plumbing were knowledgeable, respectful, patient and understanding. At every step, I was shown the challenge that lay ahead and explained the reasoning. The workmen kept the site as clean as possible and went out of their way to save the flooring and outside vegetation. I couldn’t be happier and would heartily recommend their services.

Dennis, Toronto

Plumbing problems, especially when you have guests over, can be a big pain. Luckily, we’re ready to get your plumbing issues fixed as quickly as possible.

Kitchen Drain

We had a major kitchen drain problem after a houseful of guests over the holidays. Called 9am Saturday, dispatcher was very helpful, plumber at my door by 11, problem solved by noon. Very professional, tidy, good attention to detail. Would definitely use them again.

Paul from Toronto

We always maintain our commitment to being a completely customer-focused plumbing company. Here’s what sets us apart from the rest.

The DrainWorks Difference:

  • Price: We provide you with an exact, written estimate of all work to be carried out, before we start.
  • Guidance: Our plumbers and technicians keep you informed and in the loop at every step in the process.
  • Punctuality: We won’t keep you waiting around – we show up when we say we will.
  • Cleanliness: Our plumbers leave as little a trace as possible – they even wear booties when entering your home.
  • Integrity: Our employees are full-time, salaried employees – so they’ll never try to upsell you with services that you don’t really need.
  • High Quality Service: 13-time Consumer’s Choice Award Winner; also named “Best Plumber in Toronto” by Toronto Life Magazine (twice).
  • Work Guarantee: As our motto says, “we will clear it, or you don’t pay!®”

We’re excited to be marking two decades of providing Toronto Plumbing services, and wish everybody a very happy new year!

Thanks for reading,

The DrainWorks Team

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