Featured Reviews: “Respectful, courteous and honest.”

March 9th, 2015 · No Comments · by

If you’re familiar with DrainWorks, you know that we pride ourselves on being the absolute best plumber in Toronto. And if you’re not familiar with us, well, then you’ve come to the right place — it’s time for another round of Featured Reviews!

Plumber Toronto - Reviews

The following reviews are genuine feedback from our real life customers. They’re pulled from the website HomeStars.com, a top site where customers go to leave comments about their experiences with tradespeople. As of this month, we’ve accumulated over 1,330 Plumbing Toronto reviews, with a sparkling average rating of 9.5 out of 10.

Click on a review to visit the original post on HomeStars. Please note that we have bolded a few lines in each review that we wish to particularly emphasize.

Our first featured review hits on a few of the different points that set us apart from other plumbers throughout the GTA: our insistence on providing exact-to-the-penny pricing, up front; our plumbers’ and drain technicians’ obsession with cleanliness; and most of all, their knowledge and ability.


Sewer drainage

Mar 08, 2015

I had a major sewer drainage problem. Armando came by and provided me with an estimate. He was very pleasant and explained everything to me. I also also very impressed with the two workers who completed the job. They were both very clean and covered all my furniture. I appreciate the great turnaround time in getting the job done. I would recommend DrainWorks to anyone. Thank you!

Giuseppina, Toronto

Our next featured review is a rather glowing recommendation of our services from a recent customer in Toronto. As a company, we try to make the hassle of having a plumbing problem as pleasant as possible, and this customer certainly had a wonderful overall experience with DrainWorks:


Sewer Repair/Back Water Valve

Mar 03, 2015

From the moment we phoned Drain Works for an estimate we knew we had found the right company for us. They were respectful, courteous and honest in dealing with our basement issues. They answered any questions we had, showed us where exactly our issue was and were up front of all/every costs. When they told us they would be here, they actually came. There was no problems in trying to get ahold of them, They were up front on how long the project would be and because of this service that they gave us, we will be calling them for any/all future plumbing repairs.

Grace, Toronto

Here’s another comment from a recent customer, who had nothing but praise for our company’s professionalism:


Mar 06, 2015:

We contacted DrainWorks for a plumbing problem and were most impressed with the professional handling of our call. The Dispatcher, William, was quite professional, and our Technician, Jim, was prompt, informative, and pleasant. We would highly recommend this company.               

Susanne

Finally, here’s one more piece of feedback that highlights our staff’s excellent communication, keeping the customer informed during every step of the process while fixing their plumbing problem.

Frank from Drainworks was great at scoping the project for us. He took us through the options, costs, and risks associated with the stages of the project. At each point along the way the timeline, progress, and key information was passed on in order to make timely decisions and, where possible, how to save on costs. I highly recommend Frank and his team at Drainworks for all your (serious) plumbing projects.

Adam

With comments like this, we hope you’ll keep us in mind for your next plumbing project! For all your Toronto Plumbing Services, DrainWorks is the plumbing authority.

Thanks for reading,

The DrainWorks Team.

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Tags: Customer Service · Featured Reviews · Loyal Customers · Plumbing · Sewer Pipes

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