Entries Tagged as 'Customer Service'

Featured Reviews: “Their customer service is simply the best.”

October 6th, 2014 · No Comments · by

For over 19 years, DrainWorks has been your most trusted Toronto Plumbing Company. While we truly believe in the business we have built, you don’t have to take our word for it. With over 1300 reviews on the website HomeStars.com, and a 9.5 overall rating, we think our reputation speaks for itself. Our customers love […]

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Tags: Customer Service · Drains · Plumbing · Why DrainWorks?

Featured Reviews: “I highly recommend them.”

September 16th, 2014 · No Comments · by

As your trusted provider of top notch plumbing service in Toronto, DrainWorks is proud of our reputation with the public. That’s why we’re so committed to some of our guiding principles, like upfront, exact-to-the-penny pricing, using only full time salaried staff, and never charging the customer any extra fees for fuel or overtime, to name […]

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Tags: Customer Service · Drains · Featured Reviews · Plumbing · Toilet Backup · Why DrainWorks?

Featured Reviews: From Basement Floods to New Faucets

August 29th, 2014 · No Comments · by

DrainWorks continues to lead the way in reviews received on the website HomeStars.com. In fact, we’re happy to say that we recently received our 1300 review on the site, and so in this post we would like to share with you our 1301th review! Installing Shut-Off Valves & More: “Our hot water tank had just emptied into our […]

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Tags: Customer Service · Featured Reviews · Plumbing · Toronto Plumbers

Why We’re Toronto’s Favourite Plumbing Company

August 19th, 2014 · No Comments · by

We know that there are plenty of options out there when choosing a plumber in Toronto. That’s why at DrainWorks, we do things a little differently than many other plumbing companies, and we’re proud of what sets us apart from the rest. It’s always rewarding to see that our commitment to service is appreciated by […]

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Tags: Customer Service · General Interest · Toronto Plumbers · Why DrainWorks?

8 Questions To Ask When Hiring a Plumber

July 22nd, 2014 · No Comments · by

Hiring a plumber is one of those household decisions that you really don’t want to get wrong. Making the wrong choice in who you hire can cost you both time and money. It’s a competitive industry for homeowners hard-earned dollars. For plumbers Toronto is a particularly competitive market for your hard-earned dollars. We understand how […]

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Tags: Customer Service · Plumbing · Why DrainWorks?

Video: Is this the best plumbing invention since the plunger?

June 13th, 2014 · No Comments · by

Nobody likes dealing with a clogged toilet, as using a plunger can often be an unpleasant task. As the old infomercial tagline goes, “There’s got to be a better way!” Well, maybe there is. This video from South Korea is of a product called either the Pongtu or Pung-too (media reports vary.) Whatever it’s called, […]

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Tags: Customer Service · Toilet Backup · Toilets

7 Water Conservation Tips for Your Home This Summer

May 29th, 2014 · No Comments · by

After a long, harsh winter, summer is finally here to stay. Hooray! While that means sweet relief from the cold, summer has its own set of issues that relate to the plumbing and water use in your home. The main one is that overall water usage tends to increase during the summer months. The reasons […]

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Tags: Customer Service · Emergency Response · Sewer Pipes · Toronto Plumbers

Featured Reviews — “Thorough and Polite”

May 9th, 2014 · No Comments · by

With our commitment to exceptional, friendly and knowledgeable service, we take great pride in hearing from our satisfied customers. That’s why we love when they leave reviews for us on HomeStars.com. DrainWorks is the most-reviewed company on the entire site, and we currently sit at a 9.5 out of 10 rating. Every so often, we […]

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Tags: Customer Service · Featured Reviews · Plumbing · Sewer Pipes

The Advantages of Hiring a Licensed, Salaried Plumber

May 2nd, 2014 · No Comments · by

Like many other trades, ensuring that your plumber is properly licensed is the best way to make sure they know exactly what they’re doing. While there are definitely some do-it-yourself preventative maintenance measures you can take, unfortunately, a large amount of the work in our industry is in response to some sort of drastic problem. […]

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Tags: Customer Service · Plumbing · Why DrainWorks?

Basement Waterproofing – Toronto Customer Reviews

April 25th, 2014 · No Comments · by

We at DrainWorks are a “customer-first” company. So naturally, reviews mean the world to us. Here are a couple of our most recent customer reviews that we would like to share with you from HomeStars.com. Outside Basement Wall Waterproofing One foundation wall in our 120 year old home has always leaked a bit during heavy […]

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Tags: Customer Service · Featured Reviews · Waterproofing