Entries Tagged as 'Customer Service'

Featured Review: Basement Drain Fix, Customer Service Included!

May 9th, 2013 · No Comments · by

Below is one of our latest plumbing customer reviews by Susan Teague from the Scarborough area of Toronto. Basement Drain Services “DrainWorks was the second company I called for an estimate when my basement drain backed up. The first company quoted a very high price with a lot of work required and failed to even […]

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Tags: Camera Inspection · Customer Service · Drains · Featured Reviews

The DrainWorks Plumbing iPad 4 Contest Draw!

February 14th, 2013 · No Comments · by

Just last week we launched our first contest, where the grand prize is an iPad 4! The reason we’re doing this contest is to reward our loyal customers of our plumbers in Toronto. You’ll see below in the different ways to achieve contest ballots that we’re encouraging you to leave reviews for us and refer […]

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Tags: Customer Service · In the Community · Loyal Customers · Why DrainWorks?

A Couple Plumbing Reviews for Blocked Drains

January 18th, 2013 · No Comments · by

Plumbing Review by T Watts from Toronto: “We had a blocked floor drain over the holidays. We were a bit dismayed as we’d had drain repairs done in 2004 by another company. However, the previous job only replaced a bit of clay pipe and now 8 years later we had the adjacent area blocked with […]

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Tags: Customer Service · Drain Excavation · Drains · Emergency Response

The Plumbers Who Wear Little Red Slippers Over Their Boots

December 19th, 2012 · No Comments · by

Review: Bathroom Sink Not Draining by John from Brampton I will start with my phone call. I left a message at DrainWorks, and within 10 minutes William had returned my call, he took my information and asked about the issue that I was having. Considering that it was a Saturday when I called, I figured […]

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Tags: Customer Service · Drains · Toronto Plumbers · Why DrainWorks?

How to Properly Dispose of Kitchen Grease & Oil

December 12th, 2012 · No Comments · by

Many of the foods we love are rich in fats or prepared in oil. Here’s just a few examples of some major oil and grease contributors: Meats: from steaks to bacon. Cooking/frying oil. Butter. Salad Dressings & Mayonnaise. Even scrubbing a greasy pan with dish soap won’t actually dissolve the grease – it just breaks […]

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Tags: Customer Service · Drains · Home Plumbing Tips · Toronto Plumbers

Keeping Your Garbage Disposal Clear and Smelling Fresh!

October 18th, 2012 · No Comments · by

As your leading provider of Toronto plumbing services, we’re always looking to lend a helping hand to our great customers. So here are some helpful tips for keeping your garbage disposal drain clear, clean, and smelling fresh. 1) On a regular basis, you should let the water run a little after using the disposal. This […]

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Tags: Customer Service · Drains · Plumbing · Showers Faucets Sinks

“A True Professional with Customer Service at Heart!”

October 10th, 2012 · No Comments · by

Here is a nice review we received which does a great job highlighting our dedicated customer service. “I had been having an issue with a couple drains in my condo suite. I contacted my management office to get the contact of the plumbing company that is used for the building. After reading some reviews of […]

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Tags: Customer Service · Loyal Customers · Why DrainWorks?