Bettering Your Understanding is Part of the Service !

June 20th, 2012 · No Comments · by

Our floor drain in the basement backed up; upon inspection by another company it was determined the problem was caused by tree roots. We contacted Drainworks for a second opinion as we felt very pressured by the other company. They got back to us immediately. Their plumbers were very thorough and honest, and we also […]

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An Honest Plumbing Recommendation – No Upsell

June 13th, 2012 · No Comments · by

Mike arrived promptly and quickly determined the cause of my backed up drain. He first recommended the cheapest way to clear our drain which would also be effective – and luckily for us, it worked. So no further charges were necessary. He and his partner were courteous, polite and personable and took the time to […]

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Toronto Plumbers Walk You Through the Problem & Process

June 6th, 2012 · No Comments · by

One of the things we take pride in at DrainWorks is our borderline obsession with quality customer service. Here’s another review that speaks to that kind of dedication we take to plumbing, Toronto. We had a drain backup in our basement that we noticed after doing a load of laundry. The next day I visited […]

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Double-Flooding of Basement Drains! Plumbers Save the Day

May 30th, 2012 · No Comments · by

We had flooding from the basement drains located in the cold storage pantry & in the furnace room. My husband checked things through & realized that we needed to get someone in to locate the blockage. He called DrainWorks & they responded within a few hours of our phone call. We were given a time […]

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Our Plumbers Will Even Take Out Your Garba-rator!

May 23rd, 2012 · No Comments · by

We contracted DrainWorks’ plumbers to remove a broken garbarator waste disposal unit from our kitchen sink. I found DrainWorks on Homestars and they were able to accommodate me quite well with the timing of my plumbing service (I needed it done quick). The plumber was professional and did a nice clean job of removing the […]

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Unplugging Drainage Line Followed by Camera Inspection

May 16th, 2012 · No Comments · by

We recently discovered a plugged exterior drainage line running down the side of our house and out under the driveway. After being unable to resolve the problem ourselves, we called Drainworks plumbers. The telephone response was polite, informative and professional. Within 90 minutes (on a Sunday no less) a technician arrived, explained the procedure and […]

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A Unique Customer’s Observations of our Plumbers

May 9th, 2012 · No Comments · by

I live in an old house and our basement shower drain backed up when the main floor toilet was flushed. My first experience was with a company endorsed by a television celebrity. Perhaps it was the unprepossessing appearance of my house (or of myself), but the rather brusque technician seemed anxious to leave as soon […]

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A Precise Drain Problem Diagnosis & the Right Fix

May 2nd, 2012 · No Comments · by

Here’s another story of our trustworthy plumbers in Toronto coming to save the day, this time in the North York-Don Mills-Bridle Path area of the city. Our storm drain backed up and flooded our basement with a recent thunderstorm we had here in Toronto. I called DrainWorks plumbers from Toronto on Monday AM and they […]

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It All Started with a Bathtub Drip. Then DrainWorks Came.

April 25th, 2012 · No Comments · by

Here’s another great piece of feedback by a customer of our Toronto plumbing services.   I spoke to William from Drainworks Plumbers in Toronto when our bathtub drip became a serious issue with hot water running non-stop. William did not have an appointment available for a few days but he called back with a new […]

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Clogged Drain? We Fix it Right the First Time (and Hopefully Last Time)

April 18th, 2012 · No Comments · by

We met with Mike from Drainworks two days ago regarding a clogged drain. Mike quickly assessed the situation and determined that it was likely an issue with the P trap that was put in when the house was built, nearly 100 years ago. This had been a recurring issue for us. He presented our options […]

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