13-Time Consumer’s Choice Award up to 2013 for Drain Plumbing Excellence in Toronto
Proudly Committed to the Best in Plumbing and Customer Service.
It requires an ongoing commitment to the quality of our service to be honoured with winning the Toronto Consumer’s Choice Award for Drain Plumbing Excellence 13 years in a row up to 2013. We are proud of these achievements, because it is truly our passion to do the right thing for our customers. We always put them first.
This dedication combined with the skilled and professional Toronto Plumbers that make up the DrainWorks team are an essential and invaluable part to this success and our business.
If you have seen our ads on TV or heard them on the radio, you will likely know that we tend to emphasize things like; being on time, being clean and courteous, and the importance of a salary-based plumber over a commission-based plumber. Our story is based on being accountable, being better than the competition, and treating our customers with an uncommon and appreciated level of respect.
We’ve heard others say that we are pretty clean and polished for a drain and plumbing company. Well, that’s completely intentional. Our job may be messy sometimes, but there is no reason we cannot carry ourselves with the utmost professionalism and cleanliness. Since after all, it makes for a better customer experience.
So here’s a tip of the hat – a pat on our own back, if you will, for demonstrating to people the DrainWorks difference.
I’m Terry Cord, the owner and founder of DrainWorks®. I made a commitment to myself and the company a long time ago that the DrainWorks team would run with a level of professionalism that most people don’t believe exists anymore in our industry. It’s who we are and what we believe in.
It may seem strange to you, but plumbing and drains are our passion, and it shows in everything we do. For instance, we always show up on time because we know you’re busy and don’t want to wait around.
We are exceptionally clean in our work – in terms of our equipment and your home. We even wear little booties over our shoes so as not to dirty your floor, and you’ll never see a dirty or rusty DrainWorks® vehicle anywhere. Likewise, our plumbers are always polite and courteous, not to mention skilled and professional at what they do. We go to great lengths to assure we protect your property and be as non-intrusive as possible.
Many of the other Toronto Plumbing companies use freelance plumbers who are compensated by commission rather than salary. This can be quite costly to you, and in our view, is a questionable business practice. We on the other hand, employ permanent, salary-based plumbers. We hope this gives you some peace of mind knowing that the work we do and what we recommend is service-driven, not sales-driven.
Toronto is a big city, and we’ve seen many questionable approaches to business in the plumbing industry, so just be wary. After having been voted the best Drain Plumbing Company for 13 years in a row up to 2013, you can rest assured we follow a strict ethical approach to the way we conduct business.
Furthermore, to prove that it is possible to be both the best and cheapest option, DrainWorks® promises to beat any comparable written competitor’s plumbing quote by 10% of the difference. So, you get the best price and the most trusted service from the same company.
Those are just a few more reasons we believe DrainWorks® really is the smartest choice.
If you are interested in learning more about the Consumer’s Choice Award please feel free to visit their website or to watch a video explaining how they work and what they stand for.